When investing in a quality ceiling fan like Haiku, understanding the warranty coverage is crucial for peace of mind. This guide provides a comprehensive overview of Haiku ceiling fans warranty in Singapore, addressing common queries and ensuring you make an informed decision.
Understanding Haiku Ceiling Fans Warranty
Haiku takes pride in the craftsmanship and durability of their ceiling fans, reflected in their generous warranty offerings. Here’s a breakdown of their standard warranty coverage in Singapore:
- Motor: Limited lifetime warranty
- Parts (excluding the motor): 12 years
Haiku Ceiling Fan Motor
This comprehensive warranty protects against defects in materials and workmanship, assuring you of long-term performance and reliability.
What Does the Haiku Ceiling Fans Warranty Cover?
The Haiku ceiling fans warranty covers the following:
- Defects in materials and workmanship: This includes any manufacturing flaws that may affect the fan’s functionality or appearance.
- Motor failure: The limited lifetime warranty on the motor provides extensive coverage for any motor-related issues.
- Malfunctioning parts: Within the 12-year warranty period, Haiku will replace or repair any defective parts, excluding the motor.
Haiku Ceiling Fan Parts
What is Not Covered by the Warranty?
While the Haiku ceiling fan warranty is extensive, it’s essential to note exclusions:
- Normal wear and tear: This includes expected deterioration of parts over time, such as slight discoloration or minor noise.
- Improper installation or maintenance: Damage resulting from incorrect installation procedures or inadequate maintenance is not covered.
- External factors: Warranty coverage does not extend to damage caused by accidents, natural disasters, power surges, or unauthorized modifications.
How to Claim Your Haiku Ceiling Fan Warranty in Singapore
If your Haiku ceiling fan requires repair or replacement under warranty, follow these steps:
- Gather your purchase information: Locate your original sales receipt or invoice as proof of purchase.
- Contact the authorized dealer: Reach out to the authorized Haiku dealer where you purchased the fan.
- Provide details of the issue: Clearly explain the problem you are experiencing with the fan.
- Schedule an inspection or service: The dealer will guide you through the inspection or repair process, which may involve a technician visit.
Haiku Ceiling Fan Warranty Claim
Tips for Maximizing Your Haiku Ceiling Fan Warranty
- Retain your purchase documentation: Store your purchase receipt and warranty card in a safe and accessible place.
- Ensure professional installation: Engage a qualified electrician for proper installation to meet warranty requirements.
- Follow the manufacturer’s guidelines: Adhere to the recommended maintenance schedule outlined in the user manual.
- Address issues promptly: Contact your dealer immediately upon noticing any defects or malfunctions.
By understanding the terms and conditions of your Haiku ceiling fans warranty in Singapore and following these tips, you can enjoy years of comfortable and worry-free operation.